Faq’s
Customer Faq’s
The Most Common Questions Customers Ask Us
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01. Why should I invest in a professionally monitored security system instead of DIY options?
Professional monitoring ensures that when an alarm is triggered, trained agents can dispatch emergency responders immediately, even if you’re unavailable. DIY systems often rely solely on push notifications, leaving response time up to you
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02. Do I need WiFi or internet for my security system to work?
Many security devices use WiFi for video and app access, but your system will still work during outages thanks to cellular backup and battery-powered devices.
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03. Will my pets trigger the motion sensors?
No. Our systems use pet-immune motion sensors designed to detect human movement while ignoring smaller pets under a certain weight threshold.
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04. What happens if my alarm goes off by accident?
False alarms happen. You’ll receive a verification call or app notification first to confirm before authorities are dispatched.
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05. What is a mobile security trailer?
A mobile security trailer is a portable, self-contained unit equipped with cameras, lights, and monitoring technology to help protect properties, job sites, and events.
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06. What smart devices can I connect to my Alarm.com system?
Smart locks, thermostats, lights, garage doors, and cameras all integrate seamlessly into one platform.
Interactive Protection
Stay connected wherever you are with real-time updates and complete oversight of your property.
Video Monitoring
Professional-grade video monitoring for both homes and businesses, keeping an eye on what matters most.
Advanced Technology
Smart, modern equipment that integrates seamlessly with your lifestyle, no outdated systems.
Emergency Response
Instant alerts and rapid response when alarms are triggered, keeping your family safe 24/7.
From Quote to Installation
We Make Protecting Your Property Simple
Request a Quote
Tell us about your property and security needs. We’ll prepare a customized quote with options that fit your budget
Schedule a Site Visit
We will review entry points, Wi-Fi strength, and coverage areas to design the best setup.
Choose Your System
Pick the cameras, sensors, and monitoring package you want. We’ll integrate it seamlessly into the Alarm.com app.
Professional Installation
We install everything cleanly, connect your devices, and train you on how to use your system with confidence.
Ready to protect what matters most? Give us a call today! (401) 280-9500
We’ve been securing homes and businesses in Rhode Island and Massachusetts for over 20 years. No gimmicks, just honest work that holds up.
Schedule Your Free On Site Assessment
Simply leave your name, contact information and message, and we will call you back ASAP.
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Phone
RI: 401-280-9500
MA: 508-336-4481
info@proteksecuritysystems.com proteksecuritysystems@gmail.com
Address
PO Box 9035 Warwick, RI 02889